These Terms and Conditions govern the use of all services provided by Blue Falon Real Estate Valuation LLC, including real estate consultancy, valuation, and brokerage for the purchase and sale of properties. By engaging with the Company, whether through written agreement, electronic confirmation, or verbal confirmation, the Client accepts these Terms in full. If the Client does not agree, they must refrain from using the Company’s services.

The Terms apply to all engagements between the Company and the Client. They extend to consultancy assignments, valuation reports, brokerage transactions, and any other related services offered by the Company. The Terms apply regardless of whether the service is delivered in person, by electronic communication, or by telephone, unless expressly replaced by a separate written agreement signed by both parties.

For the purpose of these Terms, “Services” refers to all consultancy, property valuation, and brokerage services offered by the Company. “Client” refers to any person or legal entity engaging the Company for Services. “Valuation Report” refers to a written opinion of the value of a property prepared by the Company in accordance with applicable professional standards. “Fees” refers to the charges payable by the Client in consideration of the Services provided.

A contract between the Company and the Client is deemed to be formed when the Client provides confirmation to proceed with the Services. Such confirmation may be provided in writing, electronically, or verbally. Verbal confirmation shall be treated as equally binding as written confirmation for the purposes of these Terms. Once confirmation is provided, the Client is obligated to make full payment of the Fees in advance, after which the Company will commence performance of the Services.

The Company provides professional consultancy on the real estate market, including guidance on investments and property strategies. The Company also provides professional property valuation reports for use in financing, legal, regulatory, or investment contexts. Additionally, the Company acts as an intermediary in the purchase and sale of properties, in full compliance with applicable laws and regulations of the Real Estate Regulatory Agency (RERA) and the Dubai Land Department.

The Company undertakes to deliver the Services with due professional skill, care, and diligence, in accordance with applicable laws, regulations, and recognized professional standards. The Company shall maintain confidentiality in relation to all non-public information provided by the Client, unless disclosure is required by law or regulatory authorities. The Client undertakes to provide complete, accurate, and timely information relevant to the Services. The Client is responsible for disclosing all material facts relating to the property or transaction in question. The Client acknowledges that reliance on incomplete or inaccurate information may affect the outcome of the Services and shall not give rise to liability on the part of the Company.

The Client agrees to pay the full amount of the Fees prior to the commencement of the Services. Payment must be made in advance and in full, with no exceptions. Payment may be made in United Arab Emirates Dirhams (AED) or United States Dollars (USD). All charges, deductions, conversion costs, bank fees, or other expenses incurred in the process of making payment are to be borne solely by the Client, and the Company must receive the full invoiced amount without deduction.

All intellectual property rights in reports, analyses, valuations, and other documents or materials prepared by the Company remain the exclusive property of the Company. The Client is granted a limited right to use such materials solely for the specific purpose for which they were provided. The Client may not reproduce, distribute, or disclose such materials to third parties without the prior written consent of the Company, except where disclosure is required by law or regulatory authorities.

The Company and the Client each undertake to maintain strict confidentiality with respect to all confidential and non-public information exchanged in the course of the Services. This obligation shall survive termination of the contract, except in cases where disclosure is required by law or court order, or where information has already entered the public domain through no fault of the receiving party.

The Company shall not be liable for any indirect, incidental, or consequential damages resulting from the use of its Services. Liability for any claim arising from or in connection with the Services shall be strictly limited to the amount of Fees paid by the Client for the specific Service giving rise to the claim. The Client acknowledges and agrees that property valuations are professional opinions based on information available at the time of assessment and subject to prevailing market conditions, and that the Company does not provide any guarantee of future value, investment performance, or market outcome.

The Client agrees to use the Services in full compliance with the applicable laws and regulations of the United Arab Emirates, including those of the Dubai Land Department and the Real Estate Regulatory Agency.

Either party may terminate the agreement by written notice if the other party is in material breach of these Terms and fails to remedy such breach within a reasonable period after notice is given. Upon termination, the Client shall remain liable for payment of all Services rendered up to the date of termination. No refunds shall be made for Services already performed.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

Blue Falon Real Estate Valuation LLC (“the Company”, “we”, “our”, or “us”) is committed to safeguarding the confidentiality, integrity, and lawful processing of personal data entrusted to us by our clients. This Data Protection and Data Processing Policy outlines the principles under which personal data is collected, processed, stored, and disclosed in compliance with applicable data protection laws of the United Arab Emirates.

For the purposes of applicable laws, the Company acts as the Data Controller when determining the purposes and means of processing personal data, and may act as a Data Processor when handling personal data on behalf of clients, partners, or regulatory authorities. In both roles, the Company is committed to ensuring compliance with data protection principles.

Personal data shall only be processed for specified, explicit, and legitimate purposes, including but not limited to the provision of real estate consultancy, valuation, and brokerage services, communication with clients, processing of payments, compliance with regulatory obligations, and the administration of client relationships. Processing shall always be based on lawful grounds, such as contractual necessity, legal obligations, or explicit consent of the data subject.

The Company employs technical, administrative, and organizational measures to safeguard personal data against unauthorized processing, accidental loss, destruction, or damage. All employees, contractors, and service providers who may have access to personal data are bound by confidentiality obligations.

Where personal data is transferred outside the United Arab Emirates, the Company shall ensure that adequate safeguards are in place, including contractual protections or reliance on jurisdictions recognized for having appropriate levels of data protection.

Data subjects have the right to request access to their personal data, to request correction of inaccuracies, to request restriction or objection to processing, and to request erasure of their data, subject to applicable legal and regulatory obligations. The Company shall respond to such requests in a reasonable timeframe and in accordance with the law.

The Company may engage third-party service providers, including IT service providers, auditors, and payment processors, for the purpose of supporting business operations. In such cases, the Company shall ensure that such parties are contractually bound to process personal data only in accordance with the Company’s instructions and in compliance with applicable data protection laws.

In the event of a data breach that may compromise the rights or freedoms of individuals, the Company shall notify the affected parties and relevant regulatory authorities in accordance with applicable law.

The Company reserves the right to amend this Data Protection and Data Processing Policy from time to time. Updated versions will be published on our website and will take effect immediately upon publication.

Blue Falon Real Estate Valuation LLC (“the Company”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information provided by clients, partners, and visitors to our website or offices. This Privacy Policy sets out how we collect, use, store, and protect personal data in compliance with the applicable laws of the United Arab Emirates. By engaging our services or accessing our platforms, you consent to the practices described in this Privacy Policy.

The Company may collect personal information directly from the client, through our website, or in the course of providing services. Such information may include, but is not limited to, the client’s full name, contact details including telephone number, email address, and residential or business address, information relating to property ownership and transaction history, financial information required for payment processing, and any documentation or records necessary to carry out consultancy, valuation, or brokerage services. The Company may also collect data relating to website usage, such as IP address, browser details, and activity logs, through the use of cookies or similar technologies.

Personal data is collected and used exclusively for legitimate business purposes, including but not limited to the provision of real estate consultancy, valuation, and brokerage services; preparation and delivery of valuation reports; communication with clients regarding services, appointments, or documentation; compliance with regulatory obligations under the Dubai Land Department, the Real Estate Regulatory Agency, and other authorities; processing of payments and issuance of invoices; and provision of updates, notifications, or promotional material where the client has provided consent.

The Company does not sell, lease, or trade personal data to third parties. Personal information may, however, be disclosed to regulatory authorities where required by law, to service providers engaged by the Company such as IT support, auditors, or payment processors, and to business partners in connection with property transactions, provided such disclosure is necessary for the performance of the agreed services and is subject to appropriate confidentiality obligations.

The Company applies reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. While every effort is made to secure data, the Company cannot guarantee absolute security of information transmitted or stored electronically. The client acknowledges that any transmission of data is undertaken at their own risk.

Personal information will be retained by the Company only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law and regulatory obligations. Upon expiry of the retention period, data will be securely deleted or anonymized.

The client has the right to request access to the personal information held by the Company and to request correction of any inaccurate or incomplete information. Subject to applicable legal and regulatory requirements, the client may also request the deletion of their personal information. The client has the right to withdraw consent to marketing communications at any time by notifying the Company in writing.

The Company’s website may use cookies and other tracking technologies to improve user experience, monitor website performance, and analyze traffic. The client may disable cookies through their browser settings, although certain website functions may become limited as a result.

Where the Company’s website contains links to third-party websites, the Company is not responsible for the content, security, or privacy practices of such external sites. Clients are advised to review the privacy policies of third-party websites before sharing personal information with them.

The Company reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on the Company’s website with a revised effective date. Continued use of our services or platforms following the publication of changes shall constitute acceptance of the updated Privacy Policy.